Who We Are
Growing Older Living Digitally, Inc. (“GOLD,” “we,” “us,” or “our”) is a North Carolina 501(c)(3) nonprofit organization (EIN 33-4288731). We're committed to protecting the privacy of older adults, partners, donors, volunteers, and anyone who interacts with us or our website.
Information We Collect
We collect information you provide directly to us, including:
- Contact information: Name, email address, phone number, and organization when you fill out our contact form or sign up for email alerts
- Donation information: Information necessary to process your donation (handled through our donation platform partner, Fundraise Up)
- Workshop registrations: When you RSVP for a workshop, we collect your name, email address, and optionally your phone number. We use this information to send you a confirmation, a reminder 24 hours before the workshop, a reminder 1 hour before, and (if you opt in) email alerts about future GOLD workshops and important updates. You can request deletion of your registration data at any time by emailing hello@live-gold.org.
- Email alert subscribers: If you sign up for email alerts on our website, we collect your name and email address. We use this only to send you occasional updates from GOLD. You can unsubscribe at any time.
- Communications: Any information you share with us through emails, messages, or in person
We also collect technical information automatically when you visit our website, including IP address (which we hash before logging for privacy), browser type, pages visited, and time spent on the site. Cloudflare Turnstile, the spam protection on our forms, also collects browser and device signals to verify human visitors.
We use Google Analytics 4 to understand how visitors find and use the site, which pages get read, where traffic comes from, and what we should improve. Google Analytics 4 anonymizes IP addresses by default, and we do not use it for advertising or for profiling individual visitors. You can opt out at any time by installing Google's opt-out browser add-on, by enabling “Do Not Track” in your browser, or by blocking cookies from google-analytics.com in your browser settings.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide our services
- Send you workshop confirmations and reminders
- Send you updates about GOLD workshops, programs, and community news (only if you've opted in)
- Process and acknowledge your donations
- Comply with grant reporting requirements
- Improve our website and programs
- Comply with legal obligations
How We Share Your Information
GOLD does not sell, rent, or trade your personal information. We share your information only in these limited circumstances:
Service providers: We work with trusted third parties who help us operate. They only access the information needed to perform their services and are contractually obligated to protect it.
- Sanity, content management and registration database
- Resend, email delivery for confirmations, reminders, and alerts
- Cloudflare Turnstile, spam protection on forms (collects browser and device signals to verify human visitors)
- Vercel, website hosting and content delivery
- Cloudflare, DNS management
- Google Workspace, email infrastructure for hello@live-gold.org and contact@live-gold.org
- Google Analytics 4, anonymized website-usage statistics (no advertising, no individual profiling)
- Fundraise Up, donation processing on giving.live-gold.org
Legal requirements: If required by law, court order, or to protect our rights or the safety of others.
Aggregated data: We may share anonymized, aggregated statistics about our programs and impact with funders, grantmakers, and the public.
How Long We Keep Your Information
We keep workshop registration records and email alert subscriptions indefinitely as part of our impact reporting to grantmakers, funders, and the communities we serve. You can request deletion of your information at any time by emailing hello@live-gold.org, and we'll remove your records within 30 days, except where legal or financial reporting requirements require us to retain them (for example, donation records may need to be retained for IRS purposes).
Your Choices
You have the right to:
- Access the personal information we have about you
- Correct inaccurate information
- Delete your information (subject to legal retention requirements)
- Opt out of marketing communications at any time
- Unsubscribe from our email alerts using the link in any email
To exercise these rights, contact us at hello@live-gold.org.
California Residents
If you're a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:
- The right to know what personal information we have collected about you
- The right to request deletion of your personal information
- The right to opt out of the sale of your personal information (note: GOLD does not sell personal information)
- The right to non-discrimination for exercising your privacy rights
To exercise these rights, contact us at hello@live-gold.org.
Data Security
We take reasonable steps to protect your information using industry-standard practices, including HTTPS encryption, secure third-party processors, and access controls. However, no method of transmission over the internet is 100% secure.
Children's Privacy
Our website and programs are not directed at children under 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We'll post the updated version with a new “Last updated” date. Material changes will be communicated through our website or by email.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us:
Email: hello@live-gold.org
Phone: (919) 808-4653
Mail: Growing Older Living Digitally, Inc., Fuquay-Varina, NC